Customer service mobile
FAST DELIVERY TIMES
Next day delivery if ordered before 17.00 hrs.
Almost all articles from our range are in stock and can be shipped the same day when you order on working days before 16.00. In most cases your delivery will arrive on the next weekday.
Firepit-online.com likes to keep it simple. For deliveries to UK, you pay € 12,50 per order.
For pallet-shipments to UK other fees apply.
Shipping to Belgium €5.95 per order
Shipping to Germany €6.95 per order (with exception of pallet shipments)
Other countries within Europe €12.50 per order (with exception of pallet shipments).
MONEY BACK GUARANTEE!
You are entitled to a trial period of 14 days. That is to say that if you regret a purchase, you may return it within 14 days without giving any reason, provided the product is returned in original condition and undamaged in its original packaging.
EXCELLENT WARRANTY CONDITIONS
After the 14 days trial period, you are entitled to warranty. The warranty period starts from the date of purchase. The warranty period is at least two years.
PICK UP YOURSELF OR VISIT SHOWROOM
You can also collect your order yourself. Orders can be collected on working days from 9.30 to 17.00. To do this, you’ll have to make an appointment with one of our employees.
CUSTOMER SERVICE OPENING HOURS:
Our customer service can be reached by telephone at + 31 (0) 13-545 1966 from Monday to Friday from 9.00 to 17.00 hrs.