Contact Us

We attach great importance to good accessibility. Firepit-online.com therefore has its own customer service where you can go with all your questions. Our staff will be happy to help you personally.

Our customer service can be reached by telephone on telephone number +31 (0)13 545 19 66 or by e-mail, Whatsapp, or by using the contact form below.

Contact form
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General data
Brave International B.V.
Visiting address: J.F. Vlekkeweg 12
  5026 RJ Tilburg
  The Netherlands
   
 Opening hours customer service

Monday   8.30  - 17.00
Tuesday   8.30  - 17.00
Wednesday   8.30  - 17.00
Thursday   8.30  - 17.00
Friday   8.30  - 17.00
Saterday  Closed
Sunday  Closed
 

Here are our openings hours on public holidays.

By e-mail

For questions or comments, please send an email 24 hours a day to: info@firepit-online.com

You will receive an answer from us within one day. Go directly to the contact form

By telephone

Firepit-online.com has its own customer service where you can go with all your questions. During our opening hours we will personally assist you.

Our customer service can be reached by telephone at
telephone number +31 (0)13 545 19 66  

Click on the icon and send a message directly via Whatsapp. Just ask us a question or send us your photos. We usually answer your message within half an hour. This depends on our activity level at the time.

Our customer service can be reached via Whatsapp on weekdays.
Please note that it is only possible to send a message via Whatsapp, it is not possible to call this number.

 

Complaints/suggestions

Although Firepit-online.com strives to limit the number of complaints to zero, we would like to kindly ask you to always make your problem or complaint known to us.

We take every complaint seriously and will therefore take action as soon as a complaint is made.