Customer service

Can we help you?

We strive for excellent customer service, and living up to the expectation of our customers is our highest goal!

For example, do you have any questions about your order, payment, delivery, warranty or other service?
Our staff will be happy to help you with your question!

COMPANY INFORMATION • About Firepit-online.com • Our showroom • Opening hours • Bank and Chamber of Commerce • Partners and links	FREQUENTLY ASKED QUESTIONS • How can I return my order? • I have warranty on a product? • More...	ORDER • New customer • Ordering procedure • Your account • Cancel or change order
SHIPPING & DELIVERY • Shipping costs • Delivery time • Track & Trace-code • If you are not at home • Different delivery adress	SAFE PAYMENT • Payment methods • Fee payment method • Secure SSL connection • Transfer manually	SECURITY & PRIVACY • Our privacy statement • Secure SSL connection • Webshop Trust mark • Personal data protection • Fulfillment guarantee
RETURNS & EXCHANGES • 14-day satisfaction guarantee • Returns • Return form • Wrong order	RANGE & STOCK • Current inventory status • Email when out of stock • Prices including VAT • Product not found?	ARRANTY • Warranty • Right of withdrawal • Transport risk
GENERAL TERMS AND CONDITIONS • General Terms and Conditions • Privacy statement • Disclaimer • Fulfillment guarantee	COMPLAINTS & SUGGESTIONS • Suggestions • Complaints • ODR platform • Reviews	SERVICE & CONTACT • Contact by email • Contact by phone • Social media • Newsletter

Customer service

Can we help you?

COMPANY INFORMATION

FREQUENTLY ASKED QUESTIONS

ORDER

SHIPPING & DELIVERY

SAFE PAYMENT

SECURITY & PRIVACY

RETURNS & EXCHANGES

RANGE & STOCK

ARRANTY

GENERAL TERMS AND CONDITIONS

COMPLAINTS & SUGGESTIONS

SERVICE & CONTACT