Attention: Due to the high workload of our package delivery company (DHL), there may be delays in delivery. We apologize for the inconvenience.
Ordered before 17.00hrs, same day shipping
Of course you want to receive your order as soon as possible. And fast service is very important to us!
Almost all articles from our range are in stock and can be shipped the same day when you order on working days before 17.00hrs. In most cases your delivery will arrive within a few days. Unfortunately we can not say in advance during which part of the day your order will be delivered. Unfortunately, DHL doesn’t deliver on Saturdays.
Because we know that DHL can’t always deliver the following day we don’t give any guarantees. We do give you the guarantee that if you order before 5 p.m we’ll hand the package over to DHL the same day. Currently DHL delivers 95% of the packages on time.
Unfortunately, it is not possible for us to deliver to campgrounds, care complexes or community gardens.
Tracking your order
You can follow the course of the shipping process with what’s called a 3S number on the DHL website (Track & Trace). You’ll receive this number by email once your order has shipped. Here you can read more about delivery.
Shipping to Belgium
We also send orders to Belgium. If you order is from Belgium, the same delivery times apply. At DHL the delivery time to Belgium is normally 1 business day.