Do you enjoy a cozy fire, but feel like most of the heat escapes straight upwards? The HerQs heat deflector is the perfect solution to improve the efficiency of your Cozy fire basket. This smart accessory acts as a reflector that captures rising heat and spreads it sideways. As a result, significantly less valuable heat is lost and you, together with your company, enjoy a much more comfortable temperature around the fire.
Instant effect for your Cozy fire basket
The heat deflector is specially designed to be placed seamlessly on top of the HerQs Cozy fire basket. Thanks to the three sturdy stainless steel legs, the reflector rests firmly on the edge of the fire basket, at exactly the right height to avoid smothering the flames while still capturing the heat. It is extremely easy to use: once the fire is burning well, place the deflector above the opening. The heat is immediately reflected against the underside of the dish and directed outward, exactly where you are sitting.
Durable stainless steel design
The deflector is made of high-quality stainless steel. This material is not only resistant to the extremely high temperatures of a wood fire, but is also highly suitable for outdoor use.
The main features:
- Heat efficiency: Prevents heat from escaping straight upward and distributes it sideways. - Material: Made from durable, heat-resistant and stainless steel. - Perfect fit: Specially designed for stable placement on the HerQs Cozy fire basket. - Design: Sleek and functional design with three legs for maximum stability. - Easy maintenance: Stainless steel surface is easy to clean and built to last for years.
HerQs designs smokeless stainless steel fire pits with double-wall combustion. Compact or larger models, easy to use and maintain, for garden, patio or camping.
At Firepit-online.com, we strive to provide high-quality products that meet your expectations. However, we understand that sometimes problems can arise with your purchase. Therefore, we offer warranty options to help you in such situations. In these warranty terms, we want to inform you about the warranty conditions and your rights as a customer.
Manufacturer's warranty
All our products come with a 1 or 2-year manufacturer's warranty, depending on the manufacturer. This warranty covers manufacturing and other defects that occur within the warranty period. Should your item fail due to a manufacturing defect, we will provide a suitable solution. This can range from a free repair to exchanging the product for a new one.
Legal rights
In addition to the manufacturer's warranty, you also retain your legal rights regarding warranty and conformity. These rights are laid down by law and are designed to protect you as a consumer. They enable you to claim warranty and receive a product that meets your reasonable expectations of it.
Defective upon receipt
Always check your product carefully upon receipt. Should you notice any damage immediately upon receipt, please notify us within 5 working days. You can do this by contacting our customer service and reporting the transport and product damage. It is important to attach photos of the damaged product and packaging. The product should not be used before returning it.
Warranty certificate
At Firepit-online.com, the invoice for your order acts as proof of warranty. We therefore request that you keep a copy of the invoice, as it may be requested when making a warranty claim. In some cases, a warranty booklet is also included with the product. Here you can read the specific guarantee conditions again at your leisure.
Exclusions
Although we strive to provide high-quality products, there are some situations where the warranty does not apply. These situations include unevenness, minimal deviations, deformations, bulges, colour differences in the enamelling (on different metals) and rusting due to weathering or improper use of chemicals. In addition, the warranty does not cover defects caused by misuse, improper installation, changes to the product, improper maintenance or repair work, failure to carry out normal routine maintenance, or wear and tear due to professional use.
Our warranty combined with your legal rights as a consumer provide a strong basis to ensure that you are satisfied with your purchase. If you have any questions about the warranty terms or if you would like to make a warranty claim, please feel free to contact our customer service team. We are ready to help you and ensure that your problem is resolved as quickly as possible.
At Firepit-online.com, we are committed to your satisfaction and strive to maintain your trust in our products and service. So you can shop with us with peace of mind, knowing that your interests as a consumer are protected.
14-day satisfaction guarantee
At Firepit-online.com, we understand that sometimes you may change your mind after placing an order. That's why we offer a 14-day satisfaction guarantee, so you can make your purchase with confidence.
Reflection period and cancellation of an order
From 13 June 2014, a statutory trial period of at least 14 working days applies in the Netherlands. This means that from the moment you receive the item, you have a period of 14 days to cancel the order without giving reasons. You can do this in writing, for example by sending an e-mail to our customer service. If the product has already been delivered, you can return it (you will be responsible for the return costs).
Do you regret your purchase? No problem!
We understand that after placing an order, you may still regret it. That is why we offer you the option to still cancel, even before the order has reached you. There is no need to wait until you have the order physically in your hands to return it.
If you have any questions about our 14-day satisfaction guarantee or if you need help cancelling your order, please do not hesitate to contact our customer service team. We are ready to help you further.
All products are for the European market
