The BonFeu BonVes 34 is a sturdy fire pit made of beautifully rusted steel. This gives the fire basket a robust and contemporary look. Thanks to the perforated steel, you enjoy an atmospheric view of the flames and the heat radiates all around. With this fire basket, you get a real mood enhancer in the garden!
Fire pit with BBQ grid
The BonVes comes with a practical grill grate as standard. This makes it easy to grill a delicious piece of meat or fish for your guests. The grid is simply placed on top of the fire basket and can be removed as soon as you are done grilling. Afterwards, you can enjoy an atmospheric open fire. Would you rather cook with a griddle? You can! The BonVes can be expanded with a plancha.
Practical and versatile
The BonVes 34 is designed with convenience and user-friendliness in mind. You can stoke the fire both at the bottom and at a higher setting thanks to the adjustable plateau included. This makes it a versatile choice for both barbecuing and a cosy evening by the fire.
The BonFeu BonVes 34 Rust Firepit in a brief:
✓ The BonFeu BonVes 34 Rust Fire Pit in a brief: ✓ Fire pit made of rusted steel with a unique look ✓ Perforated steel for atmospheric flames and all-round heat release ✓ Includes grill grid and adjustable fire tray ✓ Ideal for barbecuing and an atmospheric open fire ✓ Sturdy construction with three stable legs ✓ Plancha is available separately
BonFeu is known for its high-quality garden fireplaces and fire bowls with a unique lasered logo, which not only provide warmth and ambience, but are also perfect for outdoor cooking.
At Firepit-online.com, we strive to provide high-quality products that meet your expectations. However, we understand that sometimes problems can arise with your purchase. Therefore, we offer warranty options to help you in such situations. In these warranty terms, we want to inform you about the warranty conditions and your rights as a customer.
Manufacturer's warranty
All our products come with a 1 or 2-year manufacturer's warranty, depending on the manufacturer. This warranty covers manufacturing and other defects that occur within the warranty period. Should your item fail due to a manufacturing defect, we will provide a suitable solution. This can range from a free repair to exchanging the product for a new one.
Legal rights
In addition to the manufacturer's warranty, you also retain your legal rights regarding warranty and conformity. These rights are laid down by law and are designed to protect you as a consumer. They enable you to claim warranty and receive a product that meets your reasonable expectations of it.
Defective upon receipt
Always check your product carefully upon receipt. Should you notice any damage immediately upon receipt, please notify us within 5 working days. You can do this by contacting our customer service and reporting the transport and product damage. It is important to attach photos of the damaged product and packaging. The product should not be used before returning it.
Warranty certificate
At Firepit-online.com, the invoice for your order acts as proof of warranty. We therefore request that you keep a copy of the invoice, as it may be requested when making a warranty claim. In some cases, a warranty booklet is also included with the product. Here you can read the specific guarantee conditions again at your leisure.
Exclusions
Although we strive to provide high-quality products, there are some situations where the warranty does not apply. These situations include unevenness, minimal deviations, deformations, bulges, colour differences in the enamelling (on different metals) and rusting due to weathering or improper use of chemicals. In addition, the warranty does not cover defects caused by misuse, improper installation, changes to the product, improper maintenance or repair work, failure to carry out normal routine maintenance, or wear and tear due to professional use.
Our warranty combined with your legal rights as a consumer provide a strong basis to ensure that you are satisfied with your purchase. If you have any questions about the warranty terms or if you would like to make a warranty claim, please feel free to contact our customer service team. We are ready to help you and ensure that your problem is resolved as quickly as possible.
At Firepit-online.com, we are committed to your satisfaction and strive to maintain your trust in our products and service. So you can shop with us with peace of mind, knowing that your interests as a consumer are protected.
14-day satisfaction guarantee
At Firepit-online.com, we understand that sometimes you may change your mind after placing an order. That's why we offer a 14-day satisfaction guarantee, so you can make your purchase with confidence.
Reflection period and cancellation of an order
From 13 June 2014, a statutory trial period of at least 14 working days applies in the Netherlands. This means that from the moment you receive the item, you have a period of 14 days to cancel the order without giving reasons. You can do this in writing, for example by sending an e-mail to our customer service. If the product has already been delivered, you can return it (you will be responsible for the return costs).
Do you regret your purchase? No problem!
We understand that after placing an order, you may still regret it. That is why we offer you the option to still cancel, even before the order has reached you. There is no need to wait until you have the order physically in your hands to return it.
If you have any questions about our 14-day satisfaction guarantee or if you need help cancelling your order, please do not hesitate to contact our customer service team. We are ready to help you further.