Dimplex freestanding electric fireplace Sunningdale Opti-Virtual
The Dimplex Sunningdale Opti-Virtual is a freestanding electric fireplace with a classic appearance and a modern fire effect. Thanks to Opti-Virtual® technology, it creates a realistic flame effect combining moving flames, glowing logs and flying sparks. Its freestanding design makes the Sunningdale easy to position in a living room or existing fireplace surround, without the need for a chimney or flue.
Realistic fire effect with adjustable heating
The Sunningdale uses LED lighting and advanced screen technology to bring the fire to life. The built-in sound module adds a crackling fire sound. The fireplace also features a heating function with two settings of 1,000 and 2,000 watts. The thermostat allows you to regulate the temperature. All functions can easily be controlled using the included remote control or the control panel on the fireplace.
Dimplex Sunningdale Opti-Virtual in brief
Freestanding electric fireplace with a classic stove design
Opti-Virtual® technology with realistic flames and sparks on an LCD screen
Decorative logs with glowing effect
LED lighting
Sound module with adjustable crackling sound
Heating function with 1,000 and 2,000 watt settings, adjustable via thermostat
Control via remote control or directly on the fireplace
As one of the largest Dimplex dealers in the Benelux, Firepit-online offers over 50 electric fireplaces. Enjoy comfort and ambience without smoke or wood hassle.
At Firepit-online.com, we strive to provide high-quality products that meet your expectations. However, we understand that sometimes problems can arise with your purchase. Therefore, we offer warranty options to help you in such situations. In these warranty terms, we want to inform you about the warranty conditions and your rights as a customer.
Manufacturer's warranty
All our products come with a 1 or 2-year manufacturer's warranty, depending on the manufacturer. This warranty covers manufacturing and other defects that occur within the warranty period. Should your item fail due to a manufacturing defect, we will provide a suitable solution. This can range from a free repair to exchanging the product for a new one.
Legal rights
In addition to the manufacturer's warranty, you also retain your legal rights regarding warranty and conformity. These rights are laid down by law and are designed to protect you as a consumer. They enable you to claim warranty and receive a product that meets your reasonable expectations of it.
Defective upon receipt
Always check your product carefully upon receipt. Should you notice any damage immediately upon receipt, please notify us within 5 working days. You can do this by contacting our customer service and reporting the transport and product damage. It is important to attach photos of the damaged product and packaging. The product should not be used before returning it.
Warranty certificate
At Firepit-online.com, the invoice for your order acts as proof of warranty. We therefore request that you keep a copy of the invoice, as it may be requested when making a warranty claim. In some cases, a warranty booklet is also included with the product. Here you can read the specific guarantee conditions again at your leisure.
Exclusions
Although we strive to provide high-quality products, there are some situations where the warranty does not apply. These situations include unevenness, minimal deviations, deformations, bulges, colour differences in the enamelling (on different metals) and rusting due to weathering or improper use of chemicals. In addition, the warranty does not cover defects caused by misuse, improper installation, changes to the product, improper maintenance or repair work, failure to carry out normal routine maintenance, or wear and tear due to professional use.
Our warranty combined with your legal rights as a consumer provide a strong basis to ensure that you are satisfied with your purchase. If you have any questions about the warranty terms or if you would like to make a warranty claim, please feel free to contact our customer service team. We are ready to help you and ensure that your problem is resolved as quickly as possible.
At Firepit-online.com, we are committed to your satisfaction and strive to maintain your trust in our products and service. So you can shop with us with peace of mind, knowing that your interests as a consumer are protected.
14-day satisfaction guarantee
At Firepit-online.com, we understand that sometimes you may change your mind after placing an order. That's why we offer a 14-day satisfaction guarantee, so you can make your purchase with confidence.
Reflection period and cancellation of an order
From 13 June 2014, a statutory trial period of at least 14 working days applies in the Netherlands. This means that from the moment you receive the item, you have a period of 14 days to cancel the order without giving reasons. You can do this in writing, for example by sending an e-mail to our customer service. If the product has already been delivered, you can return it (you will be responsible for the return costs).
Do you regret your purchase? No problem!
We understand that after placing an order, you may still regret it. That is why we offer you the option to still cancel, even before the order has reached you. There is no need to wait until you have the order physically in your hands to return it.
If you have any questions about our 14-day satisfaction guarantee or if you need help cancelling your order, please do not hesitate to contact our customer service team. We are ready to help you further.
Opti-myst Virtual is Dimplex's most low-maintenance technology, cleverly combining an HD screen with special mirror technology. It creates a lifelike fire with a sense of depth, complete with sparks jumping from the logs and the sound of crackling wood. A complete fire experience without a water tank that needs refilling.
All products are for the European market
